Privacy Policy

1. Data controller and contacts

Data controller: :company, :address. Privacy contact: privacy@enkai.app. Data Protection Officer contact: dpo@enkai.app.

2. Data we process

We process account, profile, sighting, message, consent, technical log and support data. Depending on how you use the service, this can include your name, email address, account settings, content you submit, approximate location information and device or usage data.

3. Purposes and legal bases

We use data to create and administer accounts, provide matching and messaging features, secure the service, respond to requests, meet legal obligations and improve the service.

• Performance of a contract or pre-contractual steps for account and service delivery.
• Legitimate interests for security, fraud prevention, service reliability and improvement.
• Consent where required, including optional marketing and non-essential tracking.
• Legal obligations where applicable.

4. Sharing and international transfers

We share data only with authorised personnel and processors needed to operate Enkai, such as hosting, email, analytics, support and payment providers. Where data is transferred outside the EEA, we use an appropriate transfer mechanism, such as an adequacy decision or standard contractual clauses.

5. Retention

We keep data for as long as necessary for the relevant purpose, account lifecycle, legal obligations and defence of claims. Consent records are retained for the time needed to demonstrate compliance.

6. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability or object to processing. You can withdraw consent at any time without affecting prior processing. You may also lodge a complaint with the competent data protection authority.

7. Cookies and similar technologies

We use necessary technologies to operate the service. Optional analytics, advertising and tracking technologies are activated only according to your choices, where required by law.

8. Security and changes

We apply appropriate technical and organisational measures, but no online system is entirely risk-free. We may update this Policy and will publish the new version with its effective date.